I wanted to like this program and app, but most of the time imported pictures or videos don’t import correctly or at all. For example for the errors, pictures won’t have the pictures’ icons. If you try to open, there will be an error. I keep the iPhone right up to the computer I’m transferring to and don’t touch it once the import starts. Once the import starts after loading to 100%, there’s also no way to tell what is happening anymore with the import.
What application are you talking about? You have posted in the “General Help” section of the KDE project that offers many different applications.
Added to the title
I’m not familiar with the “Import Pictures” feature, and I’m a heave KDEConnect user (though I have an Android device and not an iOS one).
Can you please explain the process that you do - what buttons are you pressing on the phone and on the computer, and if you see an error message - can you post the exact text of the message?
Then unfortunately will not be able to help as I have an iPhone.