# Personal GitLab account has been accidentally blocked

**URL:** <https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828>\
**Category:** General\
**Created:** [December 1, 2023, 2:55am UTC](https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828 "2023-12-01T02:55:51Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![wszqkzqk](https://discuss-cdn.kde.org/user_avatar/discuss.kde.org/wszqkzqk/32/704_2.png) [@wszqkzqk](https://discuss.kde.org/u/wszqkzqk)\
**Post date:** [December 1, 2023, 2:55am UTC](https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828/1 "2023-12-01T02:55:51Z")

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My account name is `wszqkzqk`. I haven’t logged into my GitLab account on [invent.kde.org](http://invent.kde.org) for a long time, and when I tried to log in today, I fonud that the account has been blocked 😭😭😭, is there any reason for this?🤔

 ![picture](https://discuss-cdn.kde.org/uploads/default/original/2X/7/76459f74f06548f207a4de4dca9369595f3a0e0b.png)

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**Author:** ![ngraham](https://discuss-cdn.kde.org/user_avatar/discuss.kde.org/ngraham/32/64_2.png) [@ngraham](https://discuss.kde.org/u/ngraham)\
**Post date:** [December 1, 2023, 4:21am UTC](https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828/2 "2023-12-01T04:21:17Z")

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There was a big purge of inactive accounts to combat spam a while ago. You should be able to contact [sysadmin@kde.org](mailto:sysadmin@kde.org) to get the account re-activated.

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<div class="post-metadata">

**Author:** ![wszqkzqk](https://discuss-cdn.kde.org/user_avatar/discuss.kde.org/wszqkzqk/32/704_2.png) [@wszqkzqk](https://discuss.kde.org/u/wszqkzqk)\
**Post date:** [December 1, 2023, 4:43am UTC](https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828/3 "2023-12-01T04:43:59Z")

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Thanks for your explanation.

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**Author:** ![wszqkzqk](https://discuss-cdn.kde.org/user_avatar/discuss.kde.org/wszqkzqk/32/704_2.png) [@wszqkzqk](https://discuss.kde.org/u/wszqkzqk)\
**Post date:** [December 1, 2023, 5:04am UTC](https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828/4 "2023-12-01T05:04:10Z")

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Thank you for your previous advice on reactivating my GitLab account. I followed your instructions and sent an email to [sysadmin@kde.org](mailto:sysadmin@kde.org). However, my email was returned with the message `host letterbox.kde.org[46.43.1.242] said: 554 5.7.1 Mail has been rejected as SPAM (11.773) (in reply to end of DATA command) `. I think this might be due to some spam filters on the KDE mail server. 🤔🤔🤔

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**Author:** ![ngraham](https://discuss-cdn.kde.org/user_avatar/discuss.kde.org/ngraham/32/64_2.png) [@ngraham](https://discuss.kde.org/u/ngraham)\
**Post date:** [December 1, 2023, 6:28am UTC](https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828/5 "2023-12-01T06:28:13Z")

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You’ll need to use another email account I guess.

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**Author:** ![wszqkzqk](https://discuss-cdn.kde.org/user_avatar/discuss.kde.org/wszqkzqk/32/704_2.png) [@wszqkzqk](https://discuss.kde.org/u/wszqkzqk)\
**Post date:** [December 2, 2023, 5:51am UTC](https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828/6 "2023-12-02T05:51:38Z")

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Thank you. My account has been unblocked.

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**Author:** ![juliacox](https://discuss-cdn.kde.org/user_avatar/discuss.kde.org/juliacox/32/13089_2.png) [@juliacox](https://discuss.kde.org/u/juliacox)\
**Post date:** [August 24, 2024, 11:07pm UTC](https://discuss.kde.org/t/personal-gitlab-account-has-been-accidentally-blocked/7828/7 "2024-08-24T23:07:00Z")

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I think your account has been locked due to not logging in regularly