Problems with an upgrade

Help
1

I’m using Kubuntu 24.04 LTS and today, after a normal system upgrade, I restarted the notebook and the process stops with the mouse on a black screen and nothing more. Nothing more happens. I had to reinstall the system.

So when I did this I can’t install Vivaldi brownser because there are not all dependencies, so I did it on terminal (sudo apt-get install ./Downloads/vivaldi…) and it’s ok. So, I upgraded again the system and, after rebooting, the same thing happened, just a live mouse on a black screen. I waited about 1 hour and nothing happend.

So I reinstalled again and now I’m afraid of upgrade and of reboot my notebook.

I don’t know resolve this and I come here to learn. If you know how to resolve this please help me.

My system info:
Operating System: Kubuntu 24.04
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-31-generic (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Core™ i5-7200U CPU @ 2.50GHz
Memory: 7.5 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 620
Manufacturer: LENOVO
Product Name: 80YH
System Version: Lenovo ideapad 320-15IKB

2

you can get to the grub screen when you reboot, correct?

next time you get to the grub screen, hit E to edit the kernel call for linux.

it will be a big long string with the words “quiet splash” in there somewhere.

cursor over to those words and delete them from the command.

now hit F10 (i think) to boot using those edits.

does that get to the login screen?

1 Like
3

Well a start to getting help will be to show us the output of of the sudo apt -s upgrade simulated command in a code box. It is the </> you see when writing in the reply. Paste the output in then it will look like this for us to be able to read it better.

root@8500t:~# apt -s upgrade

The following package was automatically installed and is no longer required:
  libwebrtc-audio-processing1
Use 'apt autoremove' to remove it.

Upgrading:
  google-chrome-stable     libpam-runtime           mesa-va-drivers
  libdouble-conversion3    libpam0g                 mesa-vdpau-drivers
  libegl-mesa0             libpipewire-0.3-0t64     mesa-vulkan-drivers
  libgbm1                  libpipewire-0.3-modules  pipewire
  libgl1-mesa-dri          libpng16-16t64           pipewire-alsa
  libglapi-mesa            libpython3.13            pipewire-bin
  libglx-mesa0             libpython3.13-minimal    pipewire-pulse
  libgstreamer1.0-0        libpython3.13-stdlib     python3.13
  libkf6filemetadata-bin   libspa-0.2-bluetooth     python3.13-minimal
  libkf6filemetadata-data  libspa-0.2-modules       tzdata
  libkf6filemetadata3      libusb-1.0-0             tzdata-legacy
  libpam-modules           libxatracker2            usb-modeswitch
  libpam-modules-bin       mesa-libgallium

Installing dependencies:
  libwebrtc-audio-processing-1-3

Not upgrading:
  kio-extras  kio-extras-data  libkdsoap-qt6-2

Summary:
  Upgrading: 38, Installing: 1, Removing: 0, Not Upgrading: 3
Inst libpam0g [1.5.3-7+b1] (1.7.0-2 Debian:testing, Debian:unstable [amd64])
Conf libpam0g (1.7.0-2 Debian:testing, Debian:unstable [amd64])
Inst libpam-modules-bin [1.5.3-7+b1] (1.7.0-2 Debian:testing, Debian:unstable [amd64]) [libpam-modules:amd64 on libpam-modules-bin:amd64] [libpam-modules:amd64 ]
Conf libpam-modules-bin (1.7.0-2 Debian:testing, Debian:unstable [amd64]) [libpam-modules:amd64 ]

Post all of it so we get to see the result at the end. Did you try to install the vivaldi the second time too. You say download and dependencies the first time. Are you certain you got the proper version for your system. These things are just supposed to work and install without problems if they are the correct version being installed. Incorrect and it can fry the system when the wrong files get installed because of it.

4

I didn’t get an answer like yours, it was a huge text that didn’t even fit here.

image
image1366×768 158 KB

5

I had to reboot because there is a popup in the center of my screen every 5 seconds. I never saw a notification popup in the center of the screen like this before and I’m using kubuntu for at least 8 years.

I’ve tried this but can’t find this words “quiet splash”.

6

are you trying to upGRADE 24.04 to 24.10

or are you trying to upDATE 24.04 after install?

you always want to do upDATE first, before you try to upGRADE.

if you are getting popups and are able to run commands in a terminal window, then you have made it to the desktop.

the “quiet splash” tip was for booting from grub to a black screen, you seem to be past that.

i would go back to grub and choose the advanced menu so you can run the utilities there and hopefully clean up your system from the botched update.

1 Like
7

I’m trying to update.

8

Those would be in the file /etc/default/grub they are options used when booting.

root@8400:~# cat /etc/default/grub
# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
#   info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=menu
GRUB_TIMEOUT=5
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT=""
GRUB_CMDLINE_LINUX=""

They are not shown in my file because I want to know whn my machine has a problem when booting and a stupid graphical boot with not messages is not going to give that.

If looking into your file you should see GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash” there. As it says at the top if you make any changes in it you need to run update-grub as root or with sudo in front of the command. use apt -s upgrade |less to have a paused displaying of the output you can scroll up/down in by using the arrow keys. This way you can do the posting of the entire output in pieces with a copy and paste into the code windows needed to display it all…

1 Like
9 
# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
#   info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=0
GRUB_DISTRIBUTOR='Kubuntu'
GRUB_CMDLINE_LINUX_DEFAULT='quiet splash'
GRUB_CMDLINE_LINUX=""

# If your computer has multiple operating systems installed, then you
# probably want to run os-prober. However, if your computer is a host
# for guest OSes installed via LVM or raw disk devices, running
# os-prober can cause damage to those guest OSes as it mounts
# filesystems to look for things.
#GRUB_DISABLE_OS_PROBER=false

# Uncomment to enable BadRAM filtering, modify to suit your needs
# This works with Linux (no patch required) and with any kernel that obtains
# the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...)
#GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef"

# Uncomment to disable graphical terminal
#GRUB_TERMINAL=console

# The resolution used on graphical terminal
# note that you can use only modes which your graphic card supports via VBE
# you can see them in real GRUB with the command `vbeinfo'
#GRUB_GFXMODE=640x480

# Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux
#GRUB_DISABLE_LINUX_UUID=true

# Uncomment to disable generation of recovery mode menu entries
#GRUB_DISABLE_RECOVERY="true"

# Uncomment to get a beep at grub start
#GRUB_INIT_TUNE="480 440 1"
10

change these lines to

GRUB_TIMEOUT_STYLE=menu
GRUB_TIMEOUT=5
GRUB_DISTRIBUTOR=`( . /etc/os-release; echo ${NAME:-Ubuntu} ) 2>/dev/null || echo Kubuntu`
GRUB_CMDLINE_LINUX_DEFAULT=""

this will make it so you can see the grub menu at boot… the menu has tools you need when trying to recover from things like a failed update.

i don’t know who was mucking about in your grub file but these are the settings i would recommend for you at this time.

then run sudo update-grub after you have saved your changes in whichever editor you choose to use… i just use kate.

1 Like