screenshot taken from a fresh ubuntu vm. issue only occurs if kmymoney is installed via snap.
There have been other posts about problems with the snap images, but no definitive solutions that I know of. The KMM team does not create the snap images, so hopefully someone from the snap team will respond. If Ubuntu does not provide a non-snap version, you can always try the Appimage (Download and use the AppImage version | KMyMoney)
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