KDE Neon Noble Apt Source Fail, Please Help... : (

Hello,

This is my first time on the discuss forms so I hope I’m doing this right,

I tried to use sudo apt to get latest updates on my Main gaming PC running KDE Neon by the time of posting and keep getting a gateway 502 error and the message:

“E: The repository ‘http://archive.neon.kde.org/user noble Release’ no longer has a Release file.
W: Updating from such a repository can’t be done securely, and is therefore disabled by default.
W: See apt-secure(8) manpage for repository creation and user configuration details.
E: http://archive.neon.kde.org/user noble Release is not (yet) available (502 Bad Gateway [IP: 89.222.120.5 80])”.

Is there any way to fix this issue carefully, or is the repository temporarily down for maintenance?

I don’t mean to waste anybody’s (including the great people in the KDE projects) time, if I do have to do any repo source list-file fixes I would greatly appreciate the help!

Thank You KDE Community!

Here are my screenshots attached to attempt at helping diagnose the problem, apologies in-advance for redundant info in the screenshots:

+1 @TomoT Exactly the same issue I am running into on my Work production setup after yesterday’s update.
Not sure why the Upstream (http://archive.neon.kde.org/user) is failing.

@ngraham Any reason this is happening?

I have the below error,

Hit:1 Index of /repos/azure-cli/ jammy InRelease
Hit:2 Index of /repos/edge/ stable InRelease
Hit:3 Index of /ubuntu noble-security InRelease
Hit:4 https://packages.mozilla.org/apt mozilla InRelease
Hit:5 Index of /ubuntu noble InRelease
Hit:6 Index of /ubuntu noble-updates InRelease
Ign:7 http://archive.neon.kde.org/user noble InRelease
Ign:8 http://archive.neon.kde.org/user noble Release
Ign:8 http://archive.neon.kde.org/user noble Release
Ign:8 http://archive.neon.kde.org/user noble Release
Err:8 http://archive.neon.kde.org/user noble Release
502 Bad Gateway [IP: 79.127.235.45 80]
Reading package lists… Done
E: The repository ‘http://archive.neon.kde.org/user noble Release’ no longer has a Release file.
N: Updating from such a repository can’t be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

Any insights or help would be appreciated :grinning_face_with_smiling_eyes::raising_hands:

The repo server is having issues - 502 Bad gateway error. I imagine it will be back up soon, or a soon as someone with access to KDE’s servers can resolve it.

Debian’s apt error message is scary, but really it is more informational, after the problem has been listed.

Non-KDE/neon packages and updates can still be installed.

Just an update that its’ still not back yet. Anyone know what happened?

From what I’ve read its a server side issue. I’m sure it’s being worked on and will be resolved soon(ish).

why is it down tho??

I don’t work on KDE neon, so I don’t have any insights or ability to help out with this here, sorry.

From what you’ve read where? I can’t find any mention of the outage anywhere but here. Is there an official source you know of?

Hey,

Yeah not on the team at all either. Just previous experience. I’ve seen this happen before. Server issues happen from time to time and given that KDE is a volitery orginaization with limited resources its good to be patient.

Well, it’s fixed now :man_shrugging:

Thank You for helping me, I’ve tried apt update & can confirm its fixed!

Wish they’d tell us what broke

Got it, thank you @ngraham . The issue resolved now.
There is a similar issue going on with Mozilla firefox repos missing some indices.

Hit:1 Index of /repos/azure-cli/ jammy InRelease
Hit:2 Index of /repos/edge/ stable InRelease
Get:3 https://packages.mozilla.org/apt mozilla InRelease [1,522 B]
Hit:4 Index of /ubuntu noble InRelease
Err:5 https://packages.mozilla.org/apt mozilla/main all Packages
400 Bad Request [IP: 34.160.78.70 443]
Hit:6 Index of /ubuntu noble-updates InRelease
Get:7 Index of /user noble InRelease [193 kB]
Ign:8 https://packages.mozilla.org/apt mozilla/main amd64 Packages
Hit:9 Index of /ubuntu noble-security InRelease
Fetched 193 kB in 2s (84.4 kB/s)
Reading package lists… Done
E: Failed to fetch https://packages.mozilla.org/apt/dists/mozilla/main/binary-all/Packages 400 Bad Request [IP: 34.160.78.70 443]
E: Some index files failed to download. They have been ignored, or old ones used instead.

Guess we will have to wait it out for a fix from mozilla team.

Cheers!

If others are facing this issue with Mozilla,
below command helped me fix it.

sudo apt-get clean

Sources here
Hope that helps!

Cheers :raising_hands:

It´ś out again.

```

OK:1 Index of /ubuntu noble InRelease
OK:2 Index of /ubuntu noble-updates InRelease
OK:3 Index of /ubuntu noble-security InRelease
Ign:4 http://archive.neon.kde.org/user noble InRelease
Holen:4 http://archive.neon.kde.org/user noble InRelease [209 kB]
Ign:5 http://archive.neon.kde.org/user noble/main Sources
Holen:6 http://archive.neon.kde.org/user noble/main all Packages [1.124 kB]
Ign:7 http://archive.neon.kde.org/user noble/main amd64 Packages
Ign:8 http://archive.neon.kde.org/user noble/main Neon APT Pins
Ign:9 http://archive.neon.kde.org/user noble/main amd64 Components
Ign:10 http://archive.neon.kde.org/user noble/main Icons (48x48)
Ign:11 http://archive.neon.kde.org/user noble/main Icons (64x64)
Ign:12 http://archive.neon.kde.org/user noble/main Icons (64x64@2)
Ign:13 http://archive.neon.kde.org/user noble/main Icons (128x128)
Fehl:14 http://archive.neon.kde.org/user noble/main amd64 c-n-f Metadata
404 Not Found [IP: 195.181.175.40 80]
Ign:5 http://archive.neon.kde.org/user noble/main Sources
Ign:7 http://archive.neon.kde.org/user noble/main amd64 Packages
Ign:8 http://archive.neon.kde.org/user noble/main Neon APT Pins
Ign:9 http://archive.neon.kde.org/user noble/main amd64 Components
Ign:10 http://archive.neon.kde.org/user noble/main Icons (48x48)
Ign:11 http://archive.neon.kde.org/user noble/main Icons (64x64)
Ign:12 http://archive.neon.kde.org/user noble/main Icons (64x64@2)
Ign:13 http://archive.neon.kde.org/user noble/main Icons (128x128)
Es wurden 1.333 kB in 4 min 40 s geholt (4.758 B/s).
Updating KDE neon pins… Done
Paketlisten werden gelesen… Fertig
E: Fehlschlag beim Holen von http://archive.neon.kde.org/user/dists/noble/main/cnf/Commands-amd64 404
Not Found [IP: 195.181.175.40 80]
E: Einige Indexdateien konnten nicht heruntergeladen werden. Sie wurden ignoriert oder alte an ihrer St
elle benutzt.

``

This issue has been happening a lot lately! At first, I didn’t pay much attention to it (I know these kinds of server issues can happen), but it’s now reached a point where it can no longer be ignored.

Is KDE Neon dying? What’s the problem? Is there an official statement on this?

Yoksay:9 http://archive.neon.kde.org/user noble InRelease
Yoksay:9 http://archive.neon.kde.org/user noble InRelease
Yoksay:10 http://archive.neon.kde.org/user noble Release
Yoksay:10 http://archive.neon.kde.org/user noble Release
Yoksay:10 http://archive.neon.kde.org/user noble Release
Hata: 10 http://archive.neon.kde.org/user noble Release
502 Bad Gateway [IP: 156.146.61.130 80]
Updating KDE neon pins… Done

I am not seeing issues here with KDE’s servers, but the ddos on Ubuntu’s infra is affecting PPAs for me tonight. It has been affecting the availability of the normal repos here and there as well, but those have a large set of independent international mirrors. PPAs do not.

It appears that kicking off builds is causing something in the chain to break, but they don’t know what it is, yet.

Canonical is under attack from hackers, Copy Fail got found and a great many systems are unpatched…it almost feels coordinated. I don’t want to be alarmist, but at this point it’s getting hard to ignore- I can’t update, had to remove all launchpadcontent ppa’s… can’t even install new software. Doesn’t feel good.

EDIT: Just checked Discover…this can’t be good

Why such panic? Yes, the ppa-s were offline, but there was no need to remove them. Now they are back and working as usual… The same can be said about kde neon and ubuntu repositories.