KDE Neon, plasma-discovery and notify icon not working properly

Recently, I have had the plasma-discover not want to load when I click on the icon in the task bar when I want to install a new app or check for updates, or when the (plasma-discovery notify) icon in the notification area pops-up and lets me know I have updates.

Also, when I try to load plasma-discovery from konsole I get the following -

Stays hung up like this and doesn’t load plasma-discover.

I have already done -

sudo pkcon refresh

-and-

sudo pkcon update

This did not fix it.

I have looked on discuss.kde.org and other forums to find an answer to the issue.

After going through many posts about plasma-discover challenges over the years, I came across this one that allowed me to get the menu and taskbar icon working, but is really just seems to be a workaround.

and it was this one that is the workaround -

the challenge is that this is work around because the original commands don’t work and the icon for plasma-dicover updates in the notify area still has the same issue of not being able to open plasma-discovery when you click on the icon to see the updates to install.

I would like plasma-discover and it nofiy icon to work like they are suppose to. If anyone can help me on what may fix this issue, it may also help others having the same issue.

Thanks,

-SF-

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Hi - if I had to guess, you’re experiencing the same core issue as the reporter of this bug experienced: 494340 – Plasma Discover won't start after plasma upgrade from 6.1.5 to 6.2 Unfortunately, the developers didn’t hear back from the reporter for some follow-up information, so that bug was eventually automatically closed.

I believe it would be appropriate to submit a bug report for this one, as it sounds like there’s no issue with reproducing the situation on your device since it’s happening each time. If you can include your Linux distribution (and version, if applicable), along with the standard system info requested on the template, that would be helpful.

If you haven’t navigated the KDE Bugtracking System before, the community guide to reporting an issue is located here: Get Involved/Issue Reporting - KDE Community Wiki

Thanks!

I had the same issue. no time for bug reporting right now, but want to add something to the solution/workaround:

  1. the pkill command you should need only one time, if you have a non responsive process running already.
    Once it is killed you can each time start it just with plasma-discover --backends packagekit-backend
  2. You can edit the starter in the startmenu accordingly by adding plasma-discover --backends packagekit-backend as visible in screenshot (keep the %F in order for discover to handle downloaded .deb files and such, i guess)
  3. This will also affect starters in the control bar or on the desktop.
    like this you can forget about it - atl east until the next update :slight_smile:
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