Kontct not working due to PIM/akonodi /mariaDB glitch

Help
1

I’ve used Kontact with Mint 19 for many years without problems. In June 2024 I did a fresh installation on linux mint 22, 64 bit, cinnamon. I installed Kontact using the Software Manager. The new installation of Kontact worked for 4 months.

On November 15, I opened Kontact, but it failed to operate, giving the message: “The Akonadi Personal information management service is not operational.”

I tried restoring from a restore point, prior to the failure, but got the same result. “The Akonadi Personal information management service is not operational.”

Troubleshooting showed that Akonadi was not running. It could not be started from terminal. MariaDB was also implicated. All repair attempts, and help attempts through Linux Mint Forums, failed. I finally wiped my disk, and did a new fresh installation. I then installed Kontact again, and got the same result.

I removed Kontact and tried installing only Korganizer and Kaddressbook. Same result. “The Akonadi Personal information management service is not operational.”

I know I cannot be the only one experiencing this. What’s the fix?

2

You could try running akonadi start in a shell and see if this gives you additional hints.

Sometimes Ubuntu based distributions run into issues related to AppArmor not allowing Akonadi Server to start its database.

Usually the package for the server installs AppArmor rules/exceptions to make that work but if a system package changes the overall rules these exceptions might no longer be good enough.

You can also run sudo journalctl -xfe in a second shell to check if there are any AppArmor log messages when you are trying to start Akonadi

1 Like
3

Thanks krake. When I tried akonadi start, and akonadictl, that’s when MariaDB was implicated.

AppArmor is new to me. Nothing about it in my log files. I’ll investigate further. Currently, I do not have Kontact, or any of it’s components, installed. I’m not thrilled with the idea of retracing old steps. I’m looking for a new path. Are there people running Kontact on linux mint 22, without problems? How did they get there?