Hello there!
I have been using the new KDE 6 plasma and I’m loving it. Did face quite a lot of issues on KDE Neon, but was able to troubleshoot and fix most of them using the forums.
I am facing an issue with the recent (yesterday) update I did on my Neon, it has broken my 2FA authenticator application.
2FA codes were working well till the last update, not able to figure out what’s causing the issue.
My Neon Specs:
Installed Application:
Application: Install Authenticator on Linux | Flathub
Packaging: Flatpak
And the error:
Trying to launch using terminal to get some logs:
Steps tried:
- Removed gnome-keyring and tried.
- Re-installed gnome-keyring and tried.
Unable to get my 2fa codes for my day-to-day tasks on laptop (I do have it on my phone as a backup though)
Would love to get some inputs and help resolve this issue.
Thanks!
I’m having the same issue.
If I went into KDE Wallet in the setting then loaded Authenticator app
the Secret Service Error would go away.
Though when the Authenticator app loaded there were no accounts/2FA setup in the Authenticator app.
Seams there is an issue with the KDE Wallet.
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Exact same issue. This has happened to me a couple of time on KDE Neon.
I don’t know if it’s an issue with the Authenticator application or with the KDE wallet service.
@ngraham, kindly drop your thoughts on this and give a fix/workaround for this.
In the meantime you could try using the 2FA app OTPClient instead.
Seams to be fixed after doing an update.
Hi @ricksanchez137c , @ngraham
The issue has re-appeared after the recent update to KDE 6.3.3
Any leads as to why this happens after the update?
Thanks!
Could it possibly be a bug in the app itself?
This is isn’t happening just in Plasma.
2 Likes
You are a Legend @claydoh. Thank you for guiding me in the right direction. Seems some key-ring issue from packaging end.
Removing the flatpak completely along with existing data and re-installing the latest version fixed the issue.
Glad I had the 2fa backup file handy for quickly restoring it 
Cheers!
In my hard-won experience, running apps that depend on Gnome components with KDE can make things fragile, especially gnome-key-ring. I think it’s unlikely that the Gnome stuff is tested with KDE.
I prefer Bitwarden, run if necessary from an AppImage, though I think you have to get the paid version to do FIDO2 2fa.
@jlittle, this makes sense.
However, I thought we could install software regardless of the environmental dependencies as they are packaged as Flatpak or Snaps. Not sure if there are still some OS level dependencies.
Mostly this was a corrupt keyring/data file after the recent app update. Re-installing created new keyring file and data folder.
Cheers!
