Replying to notifications via Email doesn't work?

Hello!

I take it that replying to notifications received via Email is disabled? I use it often when replying to Discourse replies, but I’m curious why my reply never seemed to appear even though I sent it via Email. If it was disabled, I’d be curious on why since I always found it to be a valuable feature, especially when treating Discourse like a mailing list.

Cheers!

This is an odd idea, to reply to a notification… it isn’t ‘disabled’, email notifications are never something you can ‘reply’ to, a reply simply sends an email back to the sender - and the sender is the notification bot, not the forum post.

Simply observing the header Discuss Kde Noreply should make this clear. It’s a simple automated system.

My experience with many platforms is that selecting a notification generally takes you to the origin of the content…

Notifications from Telegram open Telegram
Notifications from Web services open a browser at a relevant URL

And so on…

To reply, you must Visit Topic

To be ‘disabled’ it would first have to be enabled, and I’m confident that this ‘feature’ was never enabled, not for more than 30 years already.

This is an odd idea, to reply to a notification… it isn’t ‘disabled’, email notifications are never something you can ‘reply’ to, a reply simply sends an email back to the sender - and the sender is the notification bot, not the forum post.

Is it really? Discourse can itself act as a mailing list1. It’s only
natural to allow users to reply via Email. Otherwise, what would the
point even be to have that feature?

Simply observing the header Discuss Kde Noreply should make this clear. It’s a simple automated system.

This is true, there is a From: header which specifically states that
it is a noreply email. However, there is another header of interest:

Reply-To: KDE Discuss <discuss-replies+77ff12[…]>

The email itself also says you can reply to the thread. Here is a direct
excerpt from the email given when replying to a thread:

[…] or reply to this email to respond.

If I went to my email, and saw that I could reply to a thread I am
active in by responding via Email, why shouldn’t I?

My experience with many platforms is that selecting a notification generally takes you to the origin of the content…

Notifications from Telegram open Telegram
Notifications from Web services open a browser at a relevant URL

And so on…

To reply, you must Visit Topic

I can imagine, but I don’t see how this fits here. I already explained
that I can use email to reply to topics so I won’t refute something
I’ve already at least tried refuting.

To be ‘disabled’ it would first have to be enabled, and I’m confident that this ‘feature’ was never enabled, not for more than 30 years already.

I imagine that it is enabled by default as soon as Discourse is set up.
Most Discourse instances I have used allow you to reply via Email.
This includes Kicksecure, Whonix, Fedora, etc. My issue is that it
doesn’t on KDE and I am curious if it was disabled or not.

(if the formatting is botched, that’s because I copied it straight from the Email I wrote in case this doesn’t work)

To be honest, I could have much better explained myself.

I was meant to imply that I couldn’t reply in any topics where I was watching. Notifications–such as getting badges–does not show up on my inbox. Sorry for any confusion I caused.

I’m more confused now than I was before…

Here’s an email from another forum:

  • Visit Topic to respond.

Maybe I am just not subscribed to enough forums to have come across one that allows direct reply via email without visiting the forum…

I understand that Discourse CAN be set up to use ‘Mailing List Mode’ but I have only experienced ‘Notification Mode’ in which you recieve noreply notifications with links to visit the post to reply.

Again, I would suggest that this is an advanced feature which would need to be specifically set up and enabled, rather than actually ‘disabled’.

It’s something you must opt-in to, not a default.

As far as I have seen/tested it has worked on:

  • Fedora Discussion
  • Kicksecure Forums
  • Whonix Forums
  • GNOME Discourse
  • NixOS Discourse
  • Pxls.us Discuss
  • Ziggit

There’s a bunch of forums I have and don’t have accounts on where there is no obvious way to check it. I’d like to assume they do, however.

I don’t know either. I guess I can take a gander at the source code. Although, I feel like I would be better off asking the infra team behind KDE Discuss. That way, I can get the answer to your question, as well as a potential reason if it was manually disabled.

@sitter I feel like this thread may be of your interest. Sorry if I am bothering, replying to topics via Email is something that I would really like to do, or at least knowing why I should not would cut it. Thanks!

@bcooksley has magic email powers. Definitely doesn’t work right now, but used to when we originally set things up.

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Hello! I am replying using an email here. Seems to be working alright.

Turns out Discourse is very fragile when it comes to the emails it likes to read, and if you have more than a certain number of emails in your mailbox it dies a horrible painful death.

Hopefully I have it unstuck now, but no guarantees it does not break again sorry.

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