Screen resolution being rejected

I have a Dell XPS 13 laptop, and I’m trying to get the external screen working. It works, but the resolution seems limited.

Build-in screen :

Model: “0NKNX B133ZAN LCD Monitor”
Vendor: AUO “0NKNX B133ZAN”
Device: eisa 0x212b
Serial ID: “0”
Resolution: 3840x2160@60Hz
Size: 293x165 mm
Year of Manufacture: 2017
Week of Manufacture: 0
Detailed Timings #0:
Resolution: 3840x2160
Horizontal: 3840 3888 3920 4000 (+48 +80 +160) -hsync
Vertical: 2160 2163 2168 2776 (+3 +8 +616) +vsync
Frequencies: 533.30 MHz, 133.32 kHz, 48.03 Hz

External screen (LG) :

42: None 01.0: 10002 LCD Monitor
[Created at monitor.125]
Unique ID: wkFv.UCRPYLHrLL5
Parent ID: _Znp.f2b9y9kMHu1
Hardware Class: monitor
Model: “LG ELECTRONICS LG ULTRAFINE”
Vendor: GSM “LG ELECTRONICS”
Device: eisa 0x5bcb “LG ULTRAFINE”
Serial ID: “107NTSU39062”
Resolution: 640x480@60Hz
Resolution: 800x600@60Hz
Resolution: 1024x768@60Hz
Resolution: 1920x1080@60Hz
Resolution: 1024x768@60Hz
Resolution: 3840x2160@60Hz

Primary is set to 1920x1080.

I can set the screen to 1280x720, above (2560x1440) results in a ‘the driver rejected the output configuration’.

I’m

a) not sure this is a bug
b) If it is a bug, its actually a kwin_wayland issue.

Can I somehow find out what is happening, and more over, determine if this is a real issue or not ?

I have the same issue. I’m not 100% sure if it’s related but would be happy to send any logs/info needed. My setup is slightly weirder, as I am running two external monitors via a USB-C dock. It used to work in my previous Fedora+Gnome setup, so it’s not the dock itself/cables/monitors.

However, in Plasma 6.2.5 the third monitor did not work at all; now in Plasma 6.3 I can get both to light up but only in this config:

  • eDP-1 integrated display: 1920x1080, max: 1920x1080
  • DP-3 Dell monitor: 2560x1440, max: 2560x1440
  • DP-5 Philips monitor: 1920x1080, max: 2560x1440

Idk if it helps, but this is the output of kscreen-doctor:

$ kscreen-doctor -o
Output: 1 eDP-1
        enabled
        connected
        priority 2
        Panel
        Modes:  1:1920x1080@60*!  2:1280x1024@60  3:1024x768@60  4:1280x800@60  5:1600x900@60  6:1368x768@60  7:1280x720@60 
        Geometry: 2560,360 1920x1080
        Scale: 1
        Rotation: 1
        Overscan: 0
        Vrr: incapable
        RgbRange: Full
        HDR: incapable
        Wide Color Gamut: disabled
        ICC profile: none
        Color profile source: EDID
        Color power preference: prefer efficiency and performance
        Brightness control: supported, set to 90% and dimming to 100%
Output: 2 DP-3
        enabled
        connected
        priority 3
        DisplayPort
        Modes:  8:2560x1440@60!  9:1920x1080@60  10:1920x1080@60*  11:1920x1080@60  12:1920x1080@50  13:1280x1440@60  14:1680x1050@60  15:1280x1024@75  16:1280x1024@60  17:1440x900@60  18:1280x960@60  19:1280x720@60  20:1280x720@60  21:1280x720@60  22:1280x720@50  23:1024x768@75  24:1024x768@70  25:1024x768@60  26:832x624@75  27:800x600@75  28:800x600@72  29:800x600@60  30:800x600@56  31:720x576@50  32:720x576@50  33:720x576@50  34:720x480@60  35:720x480@60  36:720x480@60  37:720x480@60  38:720x480@60  39:640x480@75  40:640x480@73  41:640x480@67  42:640x480@60  43:640x480@60  44:640x480@60  45:720x400@70 
        Geometry: 4480,360 1920x1080
        Scale: 1
        Rotation: 1
        Overscan: 0
        Vrr: incapable
        RgbRange: Automatic
        HDR: incapable
        Wide Color Gamut: incapable
        ICC profile: none
        Color profile source: sRGB
        Color power preference: prefer efficiency and performance
        Brightness control: supported, set to 100% and dimming to 100%
Output: 3 DP-5
        enabled
        connected
        priority 1
        DisplayPort
        Modes:  46:2560x1440@60*!  47:2048x1080@60  48:2048x1080@24  49:1920x1080@60  50:1920x1080@60  51:1920x1080@50  52:1600x1200@60  53:1280x1024@75  54:1280x1024@60  55:1152x864@75  56:1280x720@60  57:1280x720@60  58:1280x720@60  59:1280x720@50  60:1024x768@75  61:1024x768@60  62:800x600@75  63:800x600@60  64:720x576@50  65:720x576@50  66:720x480@60  67:720x480@60  68:720x480@60  69:720x480@60  70:640x480@75  71:640x480@60  72:640x480@60  73:640x480@60  74:720x400@70 
        Geometry: 0,0 2560x1440
        Scale: 1
        Rotation: 1
        Overscan: 0
        Vrr: incapable
        RgbRange: Automatic
        HDR: incapable
        Wide Color Gamut: incapable
        ICC profile: none
        Color profile source: sRGB
        Color power preference: prefer efficiency and performance
        Brightness control: supported, set to 100% and dimming to 100%

Can you check the systemd logs to see why it was rejected ? I just got an ‘invalid argument’, but we might want to compare logs, and see if its the same issue.

If yes, we can open a bugreport for this.