System crash after logging into kde plasma: wayland

Here’s some more info from my post on the Arch forums

Monitor is rated for 180hz refresh rate. But anything above 60hz will cause the computer to crash immediately.

I’ve tried a lot of things including reinstalling the OS twice (one was completely different distro (cachyos).

Let me know if you want more info or anything. But i’m stumped.

Thanks,

Porkins

Feb 08 22:34:10 Neel kernel: amdgpu 0000:03:00.0: amdgpu: SMU: I'm not done with your previous command: SMN_C2PMSG_66:0x00000029 SMN_C2PMSG_82:0x00000000
Feb 08 22:34:10 Neel kernel: amdgpu 0000:03:00.0: amdgpu: Failed to disable gfxoff!
Feb 08 22:34:14 Neel kernel: amdgpu 0000:03:00.0: amdgpu: SMU: I'm not done with your previous command: SMN_C2PMSG_66:0x00000029 SMN_C2PMSG_82:0x00000000
Feb 08 22:34:14 Neel kernel: amdgpu 0000:03:00.0: amdgpu: Failed to disable gfxoff!
Feb 08 22:34:18 Neel kernel: amdgpu 0000:03:00.0: amdgpu: SMU: I'm not done with your previous command: SMN_C2PMSG_66:0x00000029 SMN_C2PMSG_82:0x00000000
Feb 08 22:34:18 Neel kernel: amdgpu 0000:03:00.0: amdgpu: Failed to retrieve enabled ppfeatures!
Feb 08 22:34:22 Neel kernel: amdgpu 0000:03:00.0: amdgpu: SMU: I'm not done with your previous command: SMN_C2PMSG_66:0x00000029 SMN_C2PMSG_82:0x00000000
Feb 08 22:34:22 Neel kernel: amdgpu 0000:03:00.0: amdgpu: Failed to retrieve enabled ppfeatures!
Feb 08 22:34:26 Neel kernel: amdgpu 0000:03:00.0: amdgpu: SMU: I'm not done with your previous command: SMN_C2PMSG_66:0x00000029 SMN_C2PMSG_82:0x00000000
Feb 08 22:34:26 Neel kernel: amdgpu 0000:03:00.0: amdgpu: Failed to disable gfxoff!
Feb 08 22:34:30 Neel kernel: amdgpu 0000:03:00.0: amdgpu: SMU: I'm not done with your previous command: SMN_C2PMSG_66:0x00000029 SMN_C2PMSG_82:0x00000000
Feb 08 22:34:30 Neel kernel: amdgpu 0000:03:00.0: amdgpu: Failed to disable gfxoff!
Feb 08 22:34:34 Neel kernel: amdgpu 0000:03:00.0: amdgpu: SMU: I'm not done with your previous command: SMN_C2PMSG_66:0x00000029 SMN_C2PMSG_82:0x00000000
Feb 08 22:34:34 Neel kernel: amdgpu 0000:03:00.0: amdgpu: Failed to retrieve enabled ppfeatures!

Seems like a driver issue.

When you reporte issues please report all relevant information, like here what is your monitor setup and GPU ?

Search for “Failed to disable gfxoff” gave me:
https://www.reddit.com/r/EndeavourOS/comments/1d24e2s/amdgpu_crashing/
https://bbs.archlinux.org/viewtopic.php?id=266417

Apologies,
Thanks for the reply,
Video card is an amd rx 6600

Monitor is: Xiaomi Monitor G34WQi,

I’ll try and dig into those topics you mentioned as well as looking into what gpu drivers I’m using. I didn’t change anything out of the box for drivers when I setup the pc and everything worked perfectly for a few months till this issue.

The latest update have been catastrophic.
To start the OS I had to switch from Wayland to X11, but now it doesn’t recognizes the 2nd monitor.

Operating System: KDE neon 6.2
KDE Plasma Version: 6.3.0
KDE Frameworks Version: 6.10.0
Qt Version: 6.8.2
Kernel Version: 6.11.0-17-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-8550U CPU @ 1.80GHz
Memory: 7.5 GiB of RAM
Graphics Processor: Intel® UHD Graphics 620
Manufacturer: Dell Inc.
Product Name: Inspiron 7373

did an update today and now all I get is a black screen and it never loads sddm.

sudo pacman -Syu

Tried to manually disable gfxoff and it still wouldn’t boot to sddm

sddm exits with a 127 error code

Ok Fixed the black screen with cursor by setting breeze as the default theme in /etc/sddm.conf

[General]
DisplayServer=x11

[Theme]
Current=breeze
CursorTheme=breeze_cursors

My sddm.conf was blank for some reason. Not sure maybe this is just an override of some other config. Glad I can at least use x11

There is an important crash in X11, that is fixed in 6.3.1 and might get backported to 6.3.0 by distros.

1 Like

I have the exact same issue.
Is your monitor Acer Nitro VG240Y M3?

The solution I use:

  • Use the HDMI port of the motherboard instead of the GPU.
  • Use an older kernel (6.11 or earlier).

No it’s a Xiaomi Monitor G34WQi

Unfortunately, I don’t have a CPU with a built in GPU on the motherboard. To test that out. Part of me wishes I did for situations like this.

But thanks for the tips Suraj_Verma. I appreciate it!