I used to be able to access my friend’s ntfs formatted external disk from Dolphin but since the latest upgrade (based on Ubuntu 24.04) it no longer works. The drive shows up under ‘Removable Devices’ in the Places sidebar but if I click on it I get an error message -
"An error occurred while accessing ‘HD-PVU2’, the system responded: The requested operation has failed: Error mounting /dev/sdb1 at /media/myhome/HD-PVU2: wrong fs type, bad option, bad superblock on /devsdb1, missing codepage or helper program, or other error’.
As I say, it used to work OK and I can still mount the drive on an old computer running an old version of Manjaro so there’s nothing wrong with the drive. Everything else still automounts OK. Any suggestions please?
Each distribution requires the ntfs-3g package for full read-write support on NTFS.
Arch:
sudo pacman -S ntfs-3g
Fedora:
sudo dnf install ntfs-3g
Ubuntu:
sudo apt update
sudo apt install ntfs-3g
For easier management of partitions, consider installing GNOME Disks or KDE Partition Manager on your system.
ntfs-3g is installed and always has been. Current installed version according to synaptic is 1:2022.10.3-1.2ubuntu3
After a bit more searching I have found that this is a known bug relating to the ubuntu ntfs-3g package - #2062972 - I’d put a link to it but I’m not allowed to.
Did you try either of the workarounds in the comments to that bug? I imagine this would be a showstopper for some people.
For reference: