Update error via Discover

The following error was displayed when updating the packages with Discover.

Herunterladen des Pakets fehlgeschlagen:

E: http://archive.ubuntu.com/ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 is not (yet) available (500 Internal Server Error [IP: 2620:2d:4002:1::102 80])

Distribution : KDE neon User Edition
Kernel : 6.14.0-29-generic
SystemD : systemd 255 (255.4-1ubuntu8.10)
Plasma : 6.4.4
Qt : 6.9.2
Kwin X11 : 6.4.4
Kwin Wayland : 6.4.4
Akonadi-Server :
Akonadi : 6.5.0
Kmail : 6.5.0
Kontact : 6.5.0

Greetings Bluelupo

1 Like

Not seeing this here, but the specific Ubuntu server you are being connected to is down. It probably will be fixed soon.

2 Likes

still down

Do you want to continue? [Y/n] y
Ign:1 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17
Ign:1 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17
Ign:1 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17          
Ign:1 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17          
Err:1 http://security.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17
  500  Internal Server Error [IP: 91.189.91.81 80]
E: Failed to fetch http://security.ubuntu.com/ubuntu/pool/main/l/linux-firmware/linux-firmware_20240318.git3b128b60-0ubuntu2.17_amd64.deb  500  Internal Server Error [IP: 91.189.91.81 80]

1 Like

I just updated my laptop about 20 minutes ago, got it with no issue.
The file was slow to download on my PC earlier, not nothing out of the ordinary for my crappy connection and location.

I don’t know how large a set of mirrors that Ubuntu’s security repo has, but I will imagine a specific server their load balancers are sending some people to must be on the fritz.

I also considered that maybe the specific file was pulled or something, but then I would not have been able to install it just now.

1 Like

Could be an issue of whichever CDN they are using and specific to one’s location.

I have the same error on KDE Neon (Discover and aptitude) and additionally see failed update downloads in Steam

1 Like

They have been having issues
https://status.canonical.com/

4 Likes

or it might be that you got the package ahead of it being pulled.

i’ve now tired a few random servers around the globe and none of them have that package any more.

finally found it in vietnam of all places, but now i’m scared to restart

Do you want to continue? [Y/n] y
Get:1 http://opensource.xtdv.net/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 [537 MB]
Fetched 537 MB in 39s (13.9 MB/s)                                                                                                 
(Reading database ... 402874 files and directories currently installed.)
Preparing to unpack .../00-libgl1-mesa-dri_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
De-configuring libgl1-mesa-dri:i386 (25.0.7-0ubuntu0.24.04.1), to allow configuration of libgl1-mesa-dri:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Unpacking libgl1-mesa-dri:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../01-libgl1-mesa-dri_25.0.7-0ubuntu0.24.04.2_i386.deb ...
Unpacking libgl1-mesa-dri:i386 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../02-mesa-va-drivers_25.0.7-0ubuntu0.24.04.2_i386.deb ...
De-configuring mesa-va-drivers:amd64 (25.0.7-0ubuntu0.24.04.1), to allow configuration of mesa-va-drivers:i386 (25.0.7-0ubuntu0.24.04.2) ...
Unpacking mesa-va-drivers:i386 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../03-mesa-va-drivers_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
Unpacking mesa-va-drivers:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../04-libglx-mesa0_25.0.7-0ubuntu0.24.04.2_i386.deb ...
De-configuring libglx-mesa0:amd64 (25.0.7-0ubuntu0.24.04.1), to allow configuration of libglx-mesa0:i386 (25.0.7-0ubuntu0.24.04.2) ...
Unpacking libglx-mesa0:i386 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../05-libglx-mesa0_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
Unpacking libglx-mesa0:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Selecting previously unselected package libllvm20:i386.
Preparing to unpack .../06-libllvm20_1%3a20.1.2-0ubuntu1~24.04.2_i386.deb ...
Unpacking libllvm20:i386 (1:20.1.2-0ubuntu1~24.04.2) ...
Preparing to unpack .../07-libegl-mesa0_25.0.7-0ubuntu0.24.04.2_i386.deb ...
De-configuring libegl-mesa0:amd64 (25.0.7-0ubuntu0.24.04.1), to allow configuration of libegl-mesa0:i386 (25.0.7-0ubuntu0.24.04.2) ...
Unpacking libegl-mesa0:i386 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../08-libegl-mesa0_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
Unpacking libegl-mesa0:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../09-libgbm1_25.0.7-0ubuntu0.24.04.2_i386.deb ...
De-configuring libgbm1:amd64 (25.0.7-0ubuntu0.24.04.1), to allow configuration of libgbm1:i386 (25.0.7-0ubuntu0.24.04.2) ...
Unpacking libgbm1:i386 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../10-libgbm1_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
Unpacking libgbm1:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../11-mesa-libgallium_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
De-configuring mesa-libgallium:i386 (25.0.7-0ubuntu0.24.04.1), to allow configuration of mesa-libgallium:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Unpacking mesa-libgallium:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../12-mesa-libgallium_25.0.7-0ubuntu0.24.04.2_i386.deb ...
Unpacking mesa-libgallium:i386 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Selecting previously unselected package libllvm20:amd64.
Preparing to unpack .../13-libllvm20_1%3a20.1.2-0ubuntu1~24.04.2_amd64.deb ...
Unpacking libllvm20:amd64 (1:20.1.2-0ubuntu1~24.04.2) ...
Preparing to unpack .../14-libxatracker2_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
Unpacking libxatracker2:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../15-linux-firmware_20240318.git3b128b60-0ubuntu2.17_amd64.deb ...
Unpacking linux-firmware (20240318.git3b128b60-0ubuntu2.17) over (20240318.git3b128b60-0ubuntu2.15) ...
Preparing to unpack .../16-mesa-vdpau-drivers_25.0.7-0ubuntu0.24.04.2_i386.deb ...
De-configuring mesa-vdpau-drivers:amd64 (25.0.7-0ubuntu0.24.04.1), to allow configuration of mesa-vdpau-drivers:i386 (25.0.7-0ubuntu0.24.04.2) ...
Unpacking mesa-vdpau-drivers:i386 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../17-mesa-vdpau-drivers_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
Unpacking mesa-vdpau-drivers:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../18-mesa-vulkan-drivers_25.0.7-0ubuntu0.24.04.2_amd64.deb ...
De-configuring mesa-vulkan-drivers:i386 (25.0.7-0ubuntu0.24.04.1), to allow configuration of mesa-vulkan-drivers:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Unpacking mesa-vulkan-drivers:amd64 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Preparing to unpack .../19-mesa-vulkan-drivers_25.0.7-0ubuntu0.24.04.2_i386.deb ...
Unpacking mesa-vulkan-drivers:i386 (25.0.7-0ubuntu0.24.04.2) over (25.0.7-0ubuntu0.24.04.1) ...
Setting up mesa-vdpau-drivers:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up mesa-vdpau-drivers:i386 (25.0.7-0ubuntu0.24.04.2) ...
Setting up linux-firmware (20240318.git3b128b60-0ubuntu2.17) ...
Setting up libllvm20:amd64 (1:20.1.2-0ubuntu1~24.04.2) ...
Setting up libllvm20:i386 (1:20.1.2-0ubuntu1~24.04.2) ...
Setting up mesa-vulkan-drivers:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up mesa-vulkan-drivers:i386 (25.0.7-0ubuntu0.24.04.2) ...
Setting up mesa-libgallium:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up mesa-libgallium:i386 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libgbm1:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libgbm1:i386 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libgl1-mesa-dri:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libgl1-mesa-dri:i386 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libxatracker2:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libegl-mesa0:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libegl-mesa0:i386 (25.0.7-0ubuntu0.24.04.2) ...
Setting up mesa-va-drivers:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up mesa-va-drivers:i386 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libglx-mesa0:amd64 (25.0.7-0ubuntu0.24.04.2) ...
Setting up libglx-mesa0:i386 (25.0.7-0ubuntu0.24.04.2) ...
Processing triggers for libc-bin (2.39-0ubuntu8.5) ...
Processing triggers for initramfs-tools (0.142ubuntu25.5) ...
update-initramfs: Generating /boot/initrd.img-6.14.0-29-generic

Unfortunately, the error is still present. I tried “apt update && apt full-upgrade” via the command line.

# apt update && apt full-upgrade
OK:1 Index of http://download.virtualbox.org/virtualbox/debian noble InRelease
OK:2 Index of linux/ubuntu/ noble InRelease
Holen:3 Index of /user noble InRelease [193 kB]
OK:4 Index of /phoerious/keepassxc/ubuntu noble InRelease
OK:5 https://packages.element.io/debian default InRelease
OK:6 https://packages.mozilla.org/apt mozilla InRelease
OK:7 http://archive.ubuntu.com/ubuntu noble InRelease
OK:8 http://archive.ubuntu.com/ubuntu noble-updates InRelease
OK:9 http://security.ubuntu.com/ubuntu noble-security InRelease
Es wurden 193 kB in 2 s geholt (109 kB/s).
Paketlisten werden gelesen… Fertig
Abhängigkeitsbaum wird aufgebaut… Fertig
Statusinformationen werden eingelesen… Fertig
Aktualisierung für 27 Pakete verfügbar. Führen Sie »apt list --upgradable« aus, um sie anzuzeigen.
Paketlisten werden gelesen… Fertig
Abhängigkeitsbaum wird aufgebaut… Fertig
Statusinformationen werden eingelesen… Fertig
Starting pkgProblemResolver with broken count: 0%
Starting 2 pkgProblemResolver with broken count: 0
Done
Entering ResolveByKeep
Paketaktualisierung (Upgrade) wird berechnet… Fertig
Die folgenden Pakete wurden automatisch installiert und werden nicht mehr benötigt:
libgl1-amber-dri libglapi-amber libllvm19 libokular6core1 linux-hwe-6.11-headers-6.11.0-28 linux-hwe-6.11-headers-6.11.0-29
linux-hwe-6.11-tools-6.11.0-26 linux-hwe-6.11-tools-6.11.0-28 linux-hwe-6.11-tools-6.11.0-29 linux-hwe-6.14-tools-6.14.0-24
linux-hwe-6.14-tools-6.14.0-27 linux-tools-6.11.0-26-generic linux-tools-6.11.0-28-generic linux-tools-6.11.0-29-generic
linux-tools-6.14.0-24-generic linux-tools-6.14.0-27-generic xwaylandvideobridge
Verwenden Sie »apt autoremove«, um sie zu entfernen.
Die folgenden NEUEN Pakete werden installiert:
libllvm20 ubuntu-advantage-tools
Die folgenden Pakete werden aktualisiert (Upgrade):
firefox-beta firefox-beta-l10n-de kaddressbook kde-config-gtk-style kde-config-gtk-style-preview kmail korganizer kpim6-akonadi
kpim6-data-exporter kpim6-kdepim-addons kpim6-messagelib libegl-mesa0 libgbm1 libgl1-mesa-dri libglx-mesa0 libxatracker2 linux-firmware
mesa-libgallium mesa-va-drivers mesa-vdpau-drivers mesa-vulkan-drivers neon-essentials-desktop neon-settings-2 neon-ubuntu-advantage-tools
pim-data-exporter ubuntu-pro-client ubuntu-pro-client-l10n
27 aktualisiert, 2 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.
Es mĂĽssen noch 537 MB von 706 MB an Archiven heruntergeladen werden.
Nach dieser Operation werden 144 MB Plattenplatz zusätzlich benutzt.
Möchten Sie fortfahren? [J/n] j
Ign:1 http://security.ubuntu.com/ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17
Ign:1 http://security.ubuntu.com/ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17
Ign:1 http://security.ubuntu.com/ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17
Ign:1 http://security.ubuntu.com/ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17
Fehl:1 http://archive.ubuntu.com/ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17
500 Internal Server Error [IP: 2620:2d:4002:1::101 80]
E: Fehlschlag beim Holen von http://archive.ubuntu.com/ubuntu/pool/main/l/linux-firmware/linux-firmware_20240318.git3b128b60-0ubuntu2.17_amd64.deb 500
Internal Server Error [IP: 2620:2d:4002:1::101 80]
E: Einige Archive konnten nicht heruntergeladen werden; vielleicht »apt-get update« ausführen oder mit »–fix-missing« probieren?

Now I was able to update the system on the console with “apt update && apt full-upgrade.” It was very slow, but it ran through. :100:

1 Like

No, I updated my laptop well after this had been noticed. More likely I updated both systems at times things weren’t down, or weren’t for the particular server my traffic was sent to.

i’m gonna reboot… if you never hear from me again send help!

I got the same error last night. After it crashed out, the update notifier has not provided me with the update notification again after starting the computer this morning, which is curious. I am going to wait it out. If it does not prompt me in a couple of days, I will do it manually.

I’m having the same issue and was looking for a solutions found one that appears to be working, it’s at 5% download now, very slow for some reason.

Go to sudo nano /etc/resolv.conf make a backup just in case
and set nameserver 8.8.8.8

Also I used pkcon update

After waiting to download for few hours it didn’t work at the end I got the same error

Hi community,

No, I still can’t perform a system update on one system (a other Notebook system) . It can’t be that there’s still something wrong with the Ubuntu server.

Is anyone else having problems updating their system?

# pkcon refresh && pkcon update

Zwischenspeicher wird aktualisiert [=========================]
Zwischenspeicher wird geladen [=========================]
Aktualisierungsinformationen werden heruntergeladen[=========================]
AusfĂĽhren [=========================]
Fertig [=========================]
Aktiviert Index of linux/ubuntu/ jammy InRelease
Aktiviert https://repo.librewolf.net librewolf InRelease
Aktiviert http://security.ubuntu.com/ubuntu noble-security InRelease
Aktiviert https://updates.signal.org/desktop/apt xenial InRelease
Aktiviert https://brave-browser-apt-release.s3.brave.com stable InRelease
Aktiviert Index of /user noble InRelease
Aktiviert Index of linux/ubuntu/ jammy InRelease
Aktiviert https://packages.element.io/debian default InRelease
Aktiviert Index of http://download.virtualbox.org/virtualbox/debian jammy InRelease
Aktiviert https://repo.librewolf.net librewolf InRelease
Aktiviert http://security.ubuntu.com/ubuntu noble-security InRelease
Aktiviert https://packages.mozilla.org/apt mozilla InRelease
Aktiviert https://updates.signal.org/desktop/apt xenial InRelease
Aktiviert https://brave-browser-apt-release.s3.brave.com stable InRelease
Aktiviert Index of /user noble InRelease
Aktiviert https://packages.element.io/debian default InRelease
Aktiviert Index of http://download.virtualbox.org/virtualbox/debian jammy InRelease
Aktiviert https://packages.mozilla.org/apt mozilla InRelease
Aktiviert http://archive.ubuntu.com/ubuntu noble InRelease
Aktiviert http://archive.ubuntu.com/ubuntu noble-updates InRelease
Aktiviert http://archive.ubuntu.com/ubuntu noble InRelease
Aktiviert http://archive.ubuntu.com/ubuntu noble-updates InRelease
Aktiviert https://repository.mullvad.net/deb/stable jammy InRelease
Aktiviert Index of /deb/stable/ jammy InRelease
Aktualisierungen werden abgerufen [=========================]
Fertig [=========================]
Zwischenspeicher wird geladen [=========================]
Änderungen werden getestet [=========================]
Fertig [ ] (0%)
Die folgenden Pakete mĂĽssen installiert werden:
ubuntu-advantage-tools-99+p24.04+vrelease+git20250904.1337.all Dummy package
Die folgenden Pakete mĂĽssen aktualisiert werden:
akonadi-backend-mysql-4:25.08.0-0zneon+24.04+noble+release+build54.amd64 MySQL storage backend for Akonadi
akonadi-server-4:25.08.0-0zneon+24.04+noble+release+build54.all Dummy transitional
firefox-beta-143.0b9~build1.amd64 Mozilla Firefox
firefox-beta-l10n-de-143.0b9~build1.all Mozilla Firefox - Firefox Language Pack for Deutsch (de) – German
kaddressbook-4:25.08.0-0zneon+24.04+noble+release+build30.amd64 address book and contact data manager
kde-config-gtk-style-4:6.4.4-0zneon+24.04+noble+release+build27.amd64 KDE configuration module for GTK+ 2.x and GTK+ 3.x styles selection
kde-config-gtk-style-preview-4:6.4.4-0zneon+24.04+noble+release+build27.amd64 KDE configuration module for GTK+ 2.x and GTK+ 3.x styles selection (extras)
kmail-4:25.08.0-0zneon+24.04+noble+release+build39.amd64 full featured graphical email client
korganizer-4:25.08.0-0zneon+24.04+noble+release+build38.amd64 calendar and personal organizer
kpim6-akonadi-4:25.08.0-0zneon+24.04+noble+release+build54.amd64 Akonadi core library
kpim6-data-exporter-4:25.08.0-0zneon+24.04+noble+release+build34.amd64 back up and archive PIM data
kpim6-kdepim-addons-25.08.0-0zneon+24.04+noble+release+build43.amd64 Addons for KDE PIM applications
kpim6-messagelib-4:25.08.0-0zneon+24.04+noble+release+build39.amd64 KDE PIM messaging library, data files
linux-firmware-20240318.git3b128b60-0ubuntu2.17.amd64 Firmware for Linux kernel drivers
neon-essentials-desktop-0.5+p24.04+vrelease+git20250904.1009.all Profile of essential neon software for desktop profiles
neon-settings-2-0.5+p24.04+vrelease+git20250904.1009.all Settings and artwork for KDE neon
neon-ubuntu-advantage-tools-99+p24.04+vrelease+git20250904.1337.all Dummy package
pim-data-exporter-4:25.08.0-0zneon+24.04+noble+release+build34.all Dummy transitional
ubuntu-pro-client-99+p24.04+vrelease+git20250904.1337.all Dummy package
Mit Änderungen fortfahren? [N/y] y

                                   \[=========================\]          

Pakete werden aktualisiert [=========================]
Zwischenspeicher wird geladen [=========================]
Pakete werden heruntergeladen [=========================]
Fertig [=========================]
Schwerwiegender Fehler: E: Index of /ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 is not (yet) available (500 Internal Server Error [IP: 2620:2d:4002:1::102 80])

reboot after update was successful.

you can try a different server by going to settings > driver manager > Ubuntu software : download from > choose a server in a different time zone or country.

i found one in vietnam that worked (slowly).

1 Like

Yes, problem persists for me as well.

Steam updates also still broken.

1 Like

Hi,

on my end its still the case that i cant update.. Is there a way to say Neon to look for another Server?

greetings

I managed to successfully update all but the linux-firmware package, i.e. just deselected it and continued updating the rest

1 Like

Hi krake,

Unfortunately, that’s not possible via Discover, where you can update all packages. How did you do that? With the command “apt-mark hold linux-firmware”?